Privacy policy

This Privacy Policy describes how arplatform.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@arplatform.pro  or by mail using the details provided below:

Frezerow 3, 20209 Lublin, Poland for TEHNOTABLE LLC.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify, and payment companies, depending on the provider you choose when paying: Stripe and PayPal.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers payment companies, Stripe and PayPal), email address, and phone number. 

Payment systems / credit check

In our online shop you can pay by credit card. In order to proceed accordingly, the relevant payment data is collected to perform and process your order. The payment system we use implements SSL encryption to protect your data. Your IP address will also be processed for technical reasons and legal protection. 

The principle of data minimisation and data avoidance is observed in a manner that you only submit the data we need to process the payment and therefore fulfil the contract or to collect the payment for which we are under a legal obligation. We cannot fulfil the contract without this data, and we will therefore have to decline it.

Note on credit card payment: As a standard procedure with credit card payments, your credit card details will be checked and a credit check is carried out.


Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  •  We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
  • Vimeo: This website uses plugins from the Vimeo video portal from Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA (hereinafter “Vimeo”)
    We use Vimeo in the “do-not-track mode”. According to Vimeo, this mode prevents the player from following all data of the playback session. According to Vimeo, this has the same effect as activating a do-not-track header in the browser: https://vimeo.zendesk.com/hc/en-us/articles/360001494447-Using-Player-Parameters.
    Vimeo is used in the interest of an appealing presentation of our website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f) GDPR.
    Information regarding the third-party provider: Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA; privacy policy.
  • Google Maps: We use Google Maps from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”) on this website. This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function. The legal basis for the use of Google Maps is Art. 6 Para. 1 s. 1 lit. f) GDPR.
    When you visit the website, Google is informed that you have accessed the corresponding subpage of our website. In addition, the data mentioned in Section 2.1 of this Privacy Policy will be transmitted. This takes place regardless of whether Google provides a user account that you are logged into, or whether there is no user account. If you are logged into Google, your data will be assigned directly to your account. If you do not want your profile to be assigned to Google, you must log out before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, but you must contact Google to exercise this right.
    Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy statements. You will also find there further information on your rights and setting options to protect your privacy: https://policies.google.com/privacy. Google also processes your personal data in the USA.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Privacy policy for social networks

1. Facebook
In this section, we would like to inform you about the collection, processing and use of your data via AR Platform Facebook page (https://www.facebook.com/arplatform.pro ).
The Facebook page is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook, Inc. (hereinafter “Facebook”).
Facebook is in principle responsible for the collection and processing of personal user data on Facebook. Please note that Facebook can collect and process certain data even if you do not have your own Facebook user account. Further information on data processing by Facebook can be found in their privacy policy.
As the operator of the Facebook page, only the public information on your profile is visible to us. The scope of this information depends on your personal settings in your user account. If you contact us on a voluntary basis via a Fan Page (for example via the comment or message function), personal data can be processed by us for purposes of interaction and communication.
It is conceivable that some of the information collected will also be processed outside the European Union by Meta Platforms Inc. based in the USA.
We do not pass on any personal data ourselves. The personal data is processed by us on a legal basis, since we have an overriding legitimate interest in interacting with you (Art. 6 Para. 1 lit.f) GDPR). In this context, we would like to point out that your contributions in the publicly accessible areas can be viewed by both Facebook users and third parties, and that we have no influence on how they use the information available to them.
Facebook users can use the settings for advertising preferences to influence the extent to which their user behaviour may be recorded when visiting our Instagram page. The Facebook and Instagram settings or the form to exercise your right of objection offer further options.
You can also prevent your information from being processed by means of the cookies used by Facebook, by not allowing cookies from third-party providers or those from Facebook in your own browser settings.
When you visit our Fan Page, Facebook collects specific usage data by setting a cookie and storing the IP address, which Facebook processes according to partially pre-set criteria for statistical information in different categories (e.g. number of followers, age structure, demographics) and provides to us. These so-called “insights” are only transmitted to us in anonymised form. We use these statistics to collect information about our products and to make our contributions as targeted as possible. The processing is therefore based on a legitimate interest in accordance with Art. 6 Para. 1 lit. f) GDPR.
In principle, we and Facebook are responsible for processing the data from these insights. However, Facebook has given us a commitment to assume primary responsibility for processing the insights and, in particular, to fulfil all obligations under the GDPR to protect the rights of the data subjects. You can view the agreement on which this obligation is based (“Page Insights Supplement”) here.

2. Instagram
In this section, we would like to inform you about the collection, processing and use of your data via AR Platform Instagram profile (https://www.instagram.com/arplatform.pro).
The Instagram profile is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook, Inc. (hereinafter “Facebook”).
Facebook is in principle responsible for the collection and processing of personal user data on Instagram. Please note that Facebook can collect and process certain data even if you do not have your own Instagram user account. Further information on data processing by Facebook can be found in their Privacy policy.
As the operator of the Instagram page, only the public information on your profile is visible to us. The scope of this information depends on your personal settings in your Instagram profile. If you contact us on a voluntary basis via a Fan Page (for example via the comment function), personal data can be processed by us for purposes of interaction and communication.
It is conceivable that some of the information collected will also be processed outside the European Union by Meta Platforms Inc. based in the USA.
We do not pass on any personal data ourselves. The personal data is processed by us on the basis of legal principles, since we have an overriding legitimate interest in interacting with you and enabling orderly interaction of the Fan Page community (Art. 6 Para. 1 lit. f) GDPR). In this context, we would like to point out that your contributions in the publicly accessible areas can be viewed by both Facebook users and third parties, and that we have no influence on how they use the information available to them.
Instagram users can use the settings for advertising preferences to influence the extent to which their user behaviour may be recorded when visiting our Instagram page. The Facebook and Instagram settings or the form to exercise your right of objection offer further options. You can also prevent your information from being processed by means of the cookies used by Facebook, by not allowing cookies from third-party providers or those from Facebook in your own browser settings.

3. Twitter
In this section, we would like to inform you about the collection, processing and use of your data via Vitra’s Twitter account.
The Twitter account is provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland, a subsidiary of Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 USA (hereinafter “Twitter”).
Twitter is in principle responsible for the collection and processing of personal user data on Twitter. Please note that Twitter can collect and process certain data even if you do not have your own Twitter account. Further information on data processing by Twitter can be found in their privacy policy.
As the operator of the Twitter account, only the public information on your profile is visible to us. The scope of this information depends on your personal settings in your Twitter profile. If you contact us on a voluntary basis via a Fan Page (for example via the comment function), personal data can be processed by us for purposes of interaction and communication.
It is conceivable that some of the information collected will also be processed outside the European Union by Twitter Inc. based in the USA.
We do not pass on any personal data ourselves. The personal data is processed by us on the basis of legal principles, since we have an overriding legitimate interest in interacting with you and enabling an orderly interaction of the Twitter community (Art. 6 Para. 1 lit. f) GDPR). In this context, we would like to point out that your contributions in the publicly accessible areas can be viewed by both Twitter users and third parties, and that we have no influence on how they use the information available to them.
Twitter users can use their settings to influence the extent to which their user behaviour may be recorded. You can find more information at https://twitter.com/en/privacy.
You can also prevent your information from being processed by means of the cookies used by Twitter, by not allowing cookies from third-party providers or those from Twitter in your own browser settings.

4. YouTube
In this section, we would like to inform you about the collection, processing and use of your data via Vitra’s YouTube account https://www.youtube.com/channel/UCk7JlP2Uz1_B5XceCnJt6-g

The YouTube account is provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC (hereinafter “YouTube”) is a subsidiary of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).
YouTube is in principle responsible for the collection and processing of personal user data on YouTube. Please note that YouTube can collect and process certain data even if you do not have your own YouTube account. Further information on data processing by YouTube can be found in their privacy policy.
As the operator of the YouTube account, only the public information on your profile is visible to us. The scope of this information depends on your personal settings in your YouTube profile. If you contact us on a voluntary basis via YouTube (for example via the comment function), personal data can be processed by us for purposes of interaction and communication.
It is conceivable that some of the information collected will also be processed outside the European Union by YouTube and Google based in the USA.
We do not pass on any personal data ourselves. The personal data is processed by us on the basis of legal principles, since we have an overriding legitimate interest in interacting with you and enabling an orderly interaction of the YouTube community (Art. 6 Para. 1 lit. f) GDPR). In this context, we would like to point out that your contributions in the publicly accessible areas can be viewed by both YouTube users and third parties, and that we have no influence on how they use the information available to them.
YouTube users can use their settings to influence the extent to which their user behaviour may be recorded. You can object to the use for advertising purposes here: https://adssettings.google.com/authenticated.
You can also prevent your information from being processed by means of the cookies used by YouTube and Google, by not allowing cookies from third-party providers or those from YouTube and Google in your own browser settings.

5. Pinterest
In this section, we would like to inform you about the collection, processing and use of your data via Vitra’s Pinterest account https://pl.pinterest.com/arplatform_pro

The Pinterest account is provided by Pinterest Inc., 651 Brannan Street, San Francisco, CA 94103, USA (hereinafter “Pinterest”).

Pinterest is in principle responsible for the collection and processing of personal user data on Pinterest. Please note that Pinterest can collect and process certain data even if you do not have your own Pinterest account. Further information on data processing by Pinterest can be found in their privacy policy.
As the operator of the Pinterest account, only the public information on your profile is visible to us. The scope of this information depends on your personal settings in your Pinterest account. If you contact us on a voluntary basis via the Pinterest website (for example via the comment function), personal data can be processed by us for purposes of interaction and communication.
It is conceivable that some of the information collected will also be processed outside the European Union by Pinterest Inc. based in the USA. If Pinterest transfers personal data from the EEA to a country that does not have adequate protection regulations, Pinterest takes appropriate measures to protect your data (e.g. through standard contractual clauses).
We do not pass on any personal data ourselves. The personal data is processed by us on the basis of legal principles, since we have an overriding legitimate interest in interacting with you and enabling an orderly interaction of the Pinterest community (Art. 6 Para. 1 lit. f) GDPR). In this context, we would like to point out that your contributions in the publicly accessible areas can be viewed by both Pinterest users and third parties, and that we have no influence on how they use the information available to them.
Pinterest users can use their settings to influence the extent to which their user behaviour may be recorded. You can find more information at https://policy.pinterest.com/en/cookies.
You can also prevent your information from being processed by means of the cookies used by Pinterest, by not allowing cookies from third-party providers or those from Pinterest in your own browser settings.

6. LinkedIn
In this section, we would like to inform you about the collection, processing and use of your data via Vitra’s LinkedIn account https://www.linkedin.com/company/arplatform.
The LinkedIn profile is provided by LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Inc., U.S.A. (hereinafter “LinkedIn”).
LinkedIn is in principle responsible for the collection and processing of personal user data on LinkedIn. Please note that LinkedIn can collect and process certain data even if you do not have your own LinkedIn account. Further information on data processing by LinkedIn can be found in their privacy policy.
As the operator of the LinkedIn profile, only the public information on your profile is visible to us. The scope of this information depends on your personal settings in your LinkedIn profile. If you contact us on a voluntary basis via a Fan Page (for example via the comment function), personal data can be processed by us for purposes of interaction and communication.
It is conceivable that some of the information collected will also be processed outside the European Union by LinkedIn Inc. based in the USA. All LinkedIn companies have adopted the standard contractual clauses to ensure that the data traffic to the USA and Singapore necessary for the development, operation and maintenance of the services takes place in a lawful manner.
We do not pass on any personal data ourselves. The personal data is processed by us on a legal basis, since we have an overriding legitimate interest in interacting with you (Art. 6 Para. 1 lit. f) GDPR). In this context, we would like to point out that your contributions in the publicly accessible areas can be viewed by both LinkedIn users and third parties, and that we have no influence on how they use the information available to them.
LinkedIn users can use their settings to influence the extent to which their user behaviour may be recorded. You can find more information at https://www.linkedin.com/psettings.
You can also prevent your information from being processed by means of the cookies used by LinkedIn, by not allowing cookies from third-party providers or those from LinkedIn in your own browser settings.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

    Using Personal Information

    We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

    Lawful basis

    Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

    Automatic decision-making

    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

    We  do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

    Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

    Services that include elements of automated decision-making include:

    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
    • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

    Your rights

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

     

    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    [Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

    Cookies Necessary for the Functioning of the Store

    Name Function Duration
    _ab Used in connection with access to admin. 2y
    _secure_session_id Used in connection with navigation through a storefront. 24h
    _shopify_country Used in connection with checkout. session
    _shopify_m Used for managing customer privacy settings. 1y
    _shopify_tm Used for managing customer privacy settings. 30min
    _shopify_tw Used for managing customer privacy settings. 2w
    _storefront_u Used to facilitate updating customer account information. 1min
    _tracking_consent Tracking preferences. 1y
    c Used in connection with checkout. 1y
    cart Used in connection with shopping cart. 2w
    cart_currency Used in connection with shopping cart. 2w
    cart_sig Used in connection with checkout. 2w
    cart_ts Used in connection with checkout. 2w
    cart_ver Used in connection with shopping cart. 2w
    checkout Used in connection with checkout. 4w
    checkout_token Used in connection with checkout. 1y
    dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
    hide_shopify_pay_for_checkout Used in connection with checkout. session
    keep_alive Used in connection with buyer localization. 2w
    master_device_id Used in connection with merchant login. 2y
    previous_step Used in connection with checkout. 1y
    remember_me Used in connection with checkout. 1y
    secure_customer_sig Used in connection with customer login. 20y
    shopify_pay Used in connection with checkout. 1y
    shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value
    storefront_digest Used in connection with customer login. 2y
    tracked_start_checkout Used in connection with checkout. 1y
    checkout_one_experiment Used in connection with checkout. session
    checkout_session_lookup Used in connection with checkout. 3w
    checkout_session_token_<<token>> Used in connection with checkout. 3w
    identity-state Used in connection with customer authentication. 24h
    identity-state-<<token>> Used in connection with customer authentication. 24h
    identity_customer_account_number Used in connection with customer authentication. 12w

    Reporting and Analytics

    Name Function Duration
    _landing_page Track landing pages. 2w
    _orig_referrer Track landing pages. 2w
    _s Shopify analytics. 30min
    _shopify_d Shopify analytics. session
    _shopify_s Shopify analytics. 30min
    _shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
    _shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
    _shopify_y Shopify analytics. 1y
    _y Shopify analytics. 1y
    _shopify_evids Shopify analytics. session
    _shopify_ga Shopify and Google Analytics. session
    customer_auth_provider Shopify analytics. session
    customer_auth_session_created_at Shopify analytics. session


    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Complaints

    As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://commission.europa.eu/privacy-policy-websites-managed-european-commission_en

    Last updated: 08.03.2023

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